Notice: Undefined index: HTTP_ACCEPT_LANGUAGE in /home/bokitta/domains/ on line 12
Bokitta Hijab | Bokitta | Bokitta Hijab | Bokitta Kota Damansara | Bokitta Online | Instant Shawl | Shawl | Instant Hijab | Patented Hijab | Ready to wear | Malaysia Top Fashion | Muslimah Fashion | Malaysia Cosmetics | Makeup | Muslimah Shawl Malaysia | Online Tudung Malaysia | Online Skin Care | Malaysia Top Sale | Men Clothes & Shoes | Women Clothes & Dress & Shoes | Malaysia Kids Clothes | Malaysia Online Shopping | Online Shopping Malaysia | Malaysia Women Clothes | buy Shoes online | Malaysia Muslimah Fashion | Malaysia Online Cosmetics | Buy Shawl Online | Online Tudung Malaysia | Malaysia Skin Care | Top Online Sale Malaysia | Online Men Clothes Malaysia | Kids Fashion Online |
Collect Points & Redeem !
Login Sign Up My Account My Cart 0
Return & Exchange

Return and Exchange policy

Customer Satisfaction

Customer satisfaction is our first priority at Bokitta Hijab. We stand behind the quality of our products and will make things right if customers are not satisfied with their purchase. Our items are carefully inspected by the QC team before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.


We do not provide refunds but we will compensate with store credit instead.



You can only change for another product within 7 days of receiving the good provided if it is UNWASHED, UNWORN, UNSCENTED condition with ALL TAGS ATTACHED together with the Original Receipt. If there are any price difference, you have to pay the difference.

Buyer will bear the cost of delivery, returns and taxes if applicable. Any product that you want to change for is subject of availability.  You must contact us within 3 days after receive the goods and return the items within 7 days of receiving the item

However, customers are advised to notify us at or contact us at +603- 6143 4147 by quoting the order number and the product details. 


For online transactions, if the payment was failed and yet it was deducted from your account you are advise to contact your Bank or Credit Card provider. If it's then due to customer's fault, we will only credit as your credit store only.



This Policy also apply to the Walk In customer at our outlet

All SALE and 'on offer' items are non-returnable, non-refundable and non-exchangeable.


Bokitta Hijab
29-2 Jalan PJU 5/20E The Strand Kota Damansara
47810 Petaling Jaya, Selangor, MALAYSIA.
Company InfoOrders InfoCustomer Service
Copyright © 2018 Bokitta Hijab.  MOUSLEMA VENTURES SDN. BHD (1181199-D).   |  Powered by Webspert.