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Shipping Policy

SHIPPING CARRIERS

  • Delivery will be made using PosLaju Malaysia and Pos Malaysia International (for overseas order). All delivery will be supplied with a tracking code to track your shipment.

DELIVERY TRACKING NUMBER

  • Delivery tracking number will be emailed to you once it is made available. We usually ship within 1-3 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appear in Poslaju's tracking system. Poslaju normally keys in tracking code at the end of the day.

TRACKING YOUR PARCEL

  • You can use tracking code provided and key it into the following links to track your shipment: Poslaju Tracking

RECEIVER'S RESPONSIBILITY

  • It is the customer's responsibility to arrange a receiver for the shipment. Bokitta Hijab can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address.
  • It is the customer's responsibiity to track and contact with PosLaju in an event of the delivery delay or bounce back.
  • Please ensure the shipping address given is absolutely correct and accurate because we are unable take responsibility with inaccurate information.

SHIPPING NATIONWIDE IN MALAYSIA

  • We ship throughout Malaysia including Sabah and Sarawak.
  • Shipping cost for Peninsular Malaysia is RM6.00 onwards. Sabah and Sarawak is RM6.00 onwards. Shipping charges are quoted based on weight (or order quantity) and will be automatically calculated during checkout.

DELIVERY DURATIONS.

  • Upon confirmation of payment, delivery is usually within 5 business days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7 business days. Our working day is Tuesday to Sunday.

INTERNATIONAL SHIPPING

  • We ship to worldwide, however the charges may vary depending on the country. For details of the charges, you can visit here.
INSTAGRAM
Bokitta Hijab
MOUSLEMA VENTURES SDN. BHD (1181199-D)
29-2 Jalan PJU 5/20E The Strand Kota Damansara
47810 Petaling Jaya, Selangor, MALAYSIA.
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